Below is a list of the most frequently asked questions about our cleaning services. I hope they will be helpful.

What services are included in office cleaning?

Our office cleaning service includes dusting, vacuuming, trash removal, restroom sanitation, kitchen/break room cleaning, and general tidying up. We can also tailor our services to meet your specific needs.

How often should I schedule office cleaning?

The frequency of office cleaning depends on the size of your office and the amount of foot traffic. We offer daily, weekly, bi-weekly, and monthly cleaning options.

Are your cleaning products safe for office environments?

Yes, we use eco-friendly and non-toxic cleaning products that are safe for all office environments, ensuring a healthy workspace for your employees.

Do you provide cleaning services after business hours?

Yes, we offer flexible scheduling, including after-hours and weekend cleaning to minimize disruption to your business operations.

Can you clean electronic equipment?

We carefully clean around electronic equipment such as computers and printers. However, we recommend regular maintenance for sensitive equipment to be handled by professionals.

What carpet cleaning methods do you use?

We use various carpet cleaning methods including steam cleaning, dry cleaning, and deep cleaning, depending on the type of carpet and the level of dirt and stains.

How long does it take for the carpet to dry after cleaning?

Drying time can vary, but typically carpets take 6-12 hours to dry completely after steam cleaning. Dry cleaning methods have shorter drying times

Are your carpet cleaning products safe for pets and children?

Yes, we use non-toxic and eco-friendly cleaning solutions that are safe for both pets and children.

How often should I have my carpets professionally cleaned?

It’s recommended to have your carpets professionally cleaned at least once a year, or more frequently for high-traffic areas or households with pets and children.

Can you remove tough stains and odors from carpets?

Yes, our advanced cleaning techniques can effectively remove tough stains and eliminate unpleasant odors from your carpets.

What does post-construction cleaning include?

Our post-construction cleaning includes removal of dust, debris, and leftover materials, as well as detailed cleaning of all surfaces, windows, floors, and fixtures to make the space move-in ready.

Do you handle both residential and commercial post-construction cleaning?

Yes, we provide post-construction cleaning services for both residential and commercial properties.

How soon after construction can you start cleaning?

We can start cleaning as soon as the construction is complete and the site is safe for our cleaning team to enter.

Are your cleaners trained to handle construction debris?

Yes, our team is trained and equipped to safely handle and dispose of construction debris, ensuring a thorough and efficient cleaning process.

Can you provide a customized cleaning plan for my post-construction project?

Absolutely, we can create a customized cleaning plan tailored to the specific needs of your post-construction project.

What is included in move-in/move-out cleaning?

Our move-in/move-out cleaning service includes thorough cleaning of all rooms, appliances, cabinets, floors, and windows to ensure the property is spotless for the next occupant.

Do you provide cleaning supplies and equipment?

Yes, we provide all necessary cleaning supplies and equipment for move-in/move-out cleaning.

How long does a move-in/move-out cleaning take?

The duration depends on the size and condition of the property, but typically it can take anywhere from a few hours to a full day.

Can you clean on short notice?

We try to accommodate urgent requests as best as we can. Please contact us to check availability for short-notice cleaning.

Do you offer any guarantees for move-out cleaning?

Yes, we offer a satisfaction guarantee. If your landlord or property manager has any concerns, we’ll address them promptly.

What frequency options do you offer for recurring cleaning?

We offer daily, weekly, bi-weekly, and monthly recurring cleaning services to fit your needs.

Can I customize my recurring cleaning plan?

Yes, we can tailor our recurring cleaning services to focus on the areas most important to you and adjust as needed.

Will the same cleaner come every time?

We strive to send the same cleaner for each visit to ensure consistency and familiarity with your preferences.

Are your recurring cleaning services contract-based?

No, our recurring cleaning services do not require a long-term contract. You can adjust or cancel your services at any time.

What if I need to reschedule a cleaning appointment?

You can easily reschedule your cleaning appointment by contacting us. We ask for at least 24 hours’ notice for any changes.